I went shopping at Zara the other day. Yes, I know, it’s one of those shops where most of the clothes tend to be destined for the landfill by next season… However, it’s also one those shops where you can occasionally find that hidden gem that is not only classic enough to last a few summers but also made of quality material.
Anyway, I found this perfect pair of trousers. Well, not perfect, but it was high-waisted and cut generously enough to fit my sizeable posterior. Definitely something I can work with. Unfortunately, it was clearly designed for someone a head (or two) taller than me, and would need to be shortened.
Now, Zara is not exactly the kind of place where I would ask about alterations, but I did. Purely because of the sign: “We shorten your trousers, ask the staff”.
What a colossal mistake, which led to a somewhat surreal conversation with a totally clueless sales assistant.
OK, let me explain. First I was told it would be ‘very expensive’. OK, compared to the price of the garment it was a bit steep, but I decided I could afford it. I was then told to ‘just pay at the till’. This is when things started to get a bit odd. This is, more or less, how the conversation went:
Tiina: And how do they know how much to shorten?
Sales assistant: Oh, you just tell them how many centimetres.
Tiina (trying to avoid rolling my eyes): Don’t you think we should measure it?
Sales assistant: OK, I’ll be right back. (comes back ten minutes later, with a tape measure)
Tiina: And the pins?
Sales assistant: Pins?
Tiina: Yes, Pins. So we can see how much to take out (still trying hard to avoid rolling my yes, folding the fabric around my thighs to show her how it’s done)
Sales assistant: OK, I’ll go see if we have pins.
A few minutes (or 5 or ten) later the sales assistant comes back, without pins, still clutching the tape measure.
Sales assistant: I talked to my colleague, and it seems we can’t really put pins there because the fabric is so special and it might be damaged.
Excuse me??? EXCUSE ME?!!?
Tiina: It’s viscose. It’s not particularly delicate.
Sales assistant: Yeah, but the pins might leave a mark and…
Tiina: It’s just ordinary viscose.
Sales assistant: Well, it might be too difficult for our seamstress to deal with, this sort of fabric…
Tiina: (rolling my eyes now): Your seamstress can’t handle viscose??? What kind of a seamstress can’t do that! I’d do it myself if I had a sewing machine.
Sales assistant: well, it might be better if you find a seamstress yourself, so you can have it done properly. We really only shorten men’s suits here.
Tiina: You only shorten men’s suits?
Sales assistant: Yes.
Tiina: Then why do you have that sign in the LADIES‘ fitting room? Oh, forget it, this is getting way too complicated (this is when I exit the stage and draw back the curtain, rolling my eyes).
Well, as you can see, I still bought the trousers. Yes, I considered just leaving them and storming out. But I didn’t. Why?
Do you know how difficult it is to find a pair of trousers that fits both my (rather large) hips and my (significantly smaller) waist?
So, who shortened the trousers, then?
I did. By hand. It’s not exactly rocket science, is it?
trousers: Zara / top: Jigsaw (old) / bag: Coach (old) /
sunglasses: Marc Jacobs (old) / shoes: Clarks (old)
location: Tervasaari, Helsinki
Have you ever stormed out of a shop because of poor service?
Linking up with:
Not Dead Yet Style, Elegantly Dressed and Stylish, High Latitude Style, The Pleated Poppy, Style Elixir, A Labour of Life, Doused in Pink, Curly Crafty Mom, Fashion Should Be Fun, Rachel the Hat, Sincerely Jenna Marie, More Pieces of Me, Color and Grace, The Wardrobe Stylist, Not Dressed As Lamb, Style Nudge, Coco et La Vie en Rose, Living on Cloud Nine, A Well Styled Life, Elegance and Mommyhood. Posh Classy Mom, Nancy’s Fashion Style, Shelbee on the Edge Over 50 Feeling 40 A Pocketful of Polka Dots Style Splash, The Fashionista Momma, Tina’s Pink Friday, Fake Fabulous. Lazy daisy Jones, Vanity and Me, Sheela Writes, Jodie’s Touch of Style, Glass of Glam, Mummabstylish